Where Hospitality Meets Health
The most important asset in any organization is its people. Why invest in them? Because one of the top reasons that individuals choose and stay with one organization over others is the training and development benefits offered. Global trends make this investment more important than ever.
The pandemic has changed the world of hospitality including the role it plays in wellness, health, dental, medical, and accessible tourism. Consumers are looking for services and experiences to improve overall wellbeing and access health and medical services that were unavailable during the worst of the COVID restrictions. Clients demand enhanced hygiene and cleanliness standards. Staffing shortages are hampering efforts to ramp up services. Each employee’s sick days result in reshuffled schedules, reduction in services, and lost revenue.
As the travel and tourism world recovers, better days are ahead as demand for flights, hotels, health and wellness services, and tourism experiences all increase. Staffing shortages will remain a challenge for many destinations. Research confirms that one of the main reasons that employees join and remain with organizations is the training and development program offered. Our training programs are designed to be an integral part of investment in staff to provide the knowledge and skills needed and wanted to help them succeed.