Online Courses
Online courses are designed for self-directed, online study, giving you the flexibility to study at your own pace in the comfort of home or the office. Each course is presented in a PowerPoint format with an audio narrative for listening and learning. Relevant topics, each filled with practical examples and quizzes to increase learning and retention, are the basic components of each course. All you need is access to the Internet via a computer with audio and video capability.
Introduction to Medical Tourism
This course focuses on five areas fundamental areas forming the basic understanding of medical tourism: its definition and history, factors driving the growth in the sector, major countries involved in international health travel and the services they offer; and current issues.
More Info >
Basic Medical Terminology
The “Basic Medical Terminology” course covers more than 225 words related to medicine and medical tourism. Throughout this class, words are spoken while each slide contains the written word, a phonetic guide to pronunciation, a definition, and images or photographs to maximize understanding and retention.
More Info >
Telephone Skills for the Medical Tourism Professional
The telephone skills course is filled with practical advice as well as audio and video clips demonstrating the “Do’s” and “Don’ts” of telephone etiquette. It offers opportunities for you to practice and improve your telephone skills. Learn how to manage telephone interactions professionally so that you can consistently create positive impressions about you and your business.
More Info >
Email Etiquette - Netiquette
Proper business skills for communicating via email are vital to building and maintainng a global business. This course contains no-nonsense advice as well as audio clips demonstrating the “Do’s” and “Don’ts” of email etiquette. Sharpen your email communication skills to deliver improved customer service.
More Info >
Essential Skills for Working with Upset Customers
This business skills development course provides essential tools to avoid or defuse negative situations as well as restoring business relationships following a harmful experience with upset customers. Through the use of narrative, audio and video clips, you will learn skills for better interactions with your clients, staff and management, and other professionals.
More Info >
Download a brochure describing our five "Essentials" courses.
This course focuses on five areas fundamental areas forming the basic understanding of medical tourism: its definition and history, factors driving the growth in the sector, major countries involved in international health travel and the services they offer; and current issues.
More Info >
Basic Medical Terminology
The “Basic Medical Terminology” course covers more than 225 words related to medicine and medical tourism. Throughout this class, words are spoken while each slide contains the written word, a phonetic guide to pronunciation, a definition, and images or photographs to maximize understanding and retention.
More Info >
Telephone Skills for the Medical Tourism Professional
The telephone skills course is filled with practical advice as well as audio and video clips demonstrating the “Do’s” and “Don’ts” of telephone etiquette. It offers opportunities for you to practice and improve your telephone skills. Learn how to manage telephone interactions professionally so that you can consistently create positive impressions about you and your business.
More Info >
Email Etiquette - Netiquette
Proper business skills for communicating via email are vital to building and maintainng a global business. This course contains no-nonsense advice as well as audio clips demonstrating the “Do’s” and “Don’ts” of email etiquette. Sharpen your email communication skills to deliver improved customer service.
More Info >
Essential Skills for Working with Upset Customers
This business skills development course provides essential tools to avoid or defuse negative situations as well as restoring business relationships following a harmful experience with upset customers. Through the use of narrative, audio and video clips, you will learn skills for better interactions with your clients, staff and management, and other professionals.
More Info >
Download a brochure describing our five "Essentials" courses.
Through Your Patient's Eyes: Cross Cultural Training for Healthcare Professionals
Looking for solutions to cross-cultural challenges among patients and staff from diverse backgrounds? Want to reduce the costs to your organization caused by cross cultural conflict? This online course begins the process of making cultural diversity work for you and your organization.
More Info>
Looking for solutions to cross-cultural challenges among patients and staff from diverse backgrounds? Want to reduce the costs to your organization caused by cross cultural conflict? This online course begins the process of making cultural diversity work for you and your organization.
More Info>
Welcoming the World: Building an Outstanding International Patient Department
Want to create or improve your international patient department? Let our course walk you step-by-step through the process of providing a better patient experience for your clients.
More info >
Want to create or improve your international patient department? Let our course walk you step-by-step through the process of providing a better patient experience for your clients.
More info >
