Our on-line and in-person training programs are research-based, drawing on international standards and best-business practices translated into practical information with a focus on real-world scenarios. Get the skills and knowledge you and your team need to succeed including:
- Introduction to Medical Tourism - online only
- Basic Medical Terminology - online only
- Email etiquette - Netiquette - online and onsite training available
- Telephone skills - online and onsite training available
- Working with upset customers - online and onsite training available
- Building an Outstanding International Patient Department - online and onsite training available in English, Spanish, Portuguese and Arabic
- Cross-cultural training - online and onsite training available
- Caring for the Medical Tourist: Training for Hotel and Resort Employees - onsite training available in English, Spanish
Don't see the content you need? Not sure of what training will work for you? Our consulting services can answer these questions and more so that you get the on-site and on-line training your organization needs.
Need hands-on assistance with building your medical tourism organization? Our experts are available to consult with you to meet your specific needs.
Contact us today to ensure your organization has the competitive edge to thrive in international health travel.